Shipping & 365 Day Returns

365 Day Return Policy

You can return your new, unused equipment or products for a full refund up to 365 days from the date of purchase expect bulk team orders which require authorization. 

 How do I return something?

To make a return, follow these instructions:

  1. Login to your account, click "Complete Orders"under the My Account menu and click the Return Item(s) button.
  2. Package products you wish to return with all tags that arrived with the product
  3. Write your reason for return on the packing slip that came with your order and indicate whether you would like to return or exchange the item
  4. Write on four sides of the package being returned your order number for easy identification
  5. If you don't have an account please place a note in the package identifying whether your request is for and exchange or a refund. Follow steps 2-4 and notify us via email about the return to

Send Your Returns To:

Attn: Returns Department

Safety First Sports

2870 Ottawa St

Grandville, Michigan 49418

Items Returned For Exchange

Once your item is returned and received your exchanged product will ship within four days once received unless the product returned has to be custom painted. Please call for an estimate on custom paint matched products. 


You should expect to receive your refund (minus any shipping paid) within one week, once received. If paid through Pay Pal within two days.

Exchanges or Returns on Custom Painted Helmets

There will be a 20% re-stocking fee on all custom painted helmets, excluding the following colors: Matte Black, Gloss Black, White, Navy, Scarlet, Green Bay Gold, Metallic Silver and Metallic Vegas Gold. 

Free Shipping

Safety First Sports ships orders free that are over $50.00 USD to the lower 48 United States. We ship to virtually any address in the world. Note that there are restrictions on some products, and some products can not be shipped to US banned international destinations, (Cuba, Iran, Iraq, Syria, Sudan & North Korea). We ship using Fex Ex, UPS and USPS. International orders are shipped using USPS. Customers are responsible for all vats and duties.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Some items may have to be shipped by freight which we will have to obtain freight rates from trucking lines.



Amazing Customer Service and Super Fast Shipping

The Helmet we purchased is lighter and more comfortable than the Ion 4d he used for last two seasons and it looks awesome. He is a senior defensive end and hits hard. With this helmet he says he doesn't feel the hits like he did before. I couldn't be more impressed with Safety First Sports with the customer service and super fast shipping.

By Brian M. 08/20/16

There's no Better Service

Ordered the Epic adult helmet. This helmet in Matte black is hard to get anywhere else let alone the time it takes to get it. I was highly impressed with this Safety First Sport. Shipping time was impeccable. It took less than a week to arrive, it was in great condition and the price was also cheaper than any other company. Highly impressed and referred to outside friends!

By Dazjjon I. 08/08/16

Great Service & Fast!

Super customer service and product delivered timely. Best service from a great provider!. Thank you

By Alejandro G. 08/08/16

5 Stars !!!

Thank you for such a great experience not only did you save us money we received our helmet and accessories four days after our purchase was complete. That alone is worth 5 stars the quality of our helmet is worth the other 5. Thank you

By Johnathan D. 06/08/16

Excellent Product and Service

Safety First Sports have been responsive and attentive to my requirements. Excellent service and customer support. Well done Safety First.

By Anthony B. 07/07/16

A+ Service

The helmet I bought is awesome!! Safety First Sports got the order right, it was shipped in good time, and arrived in great condition. Safety Sports is Grade A+!!!

By Carlos H. 09/16/16

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